Liberty Mutual Customer Service: Contact, Number, Hours, Email, Address and Social Media

Due to its type of business, it is not uncommon to see Liberty Mutual customer service or contact answering complaints, requests, or inquiries by different customers.

Liberty Mutual Group

Liberty Mutual Group is one of the world’s leading property and casualty insurers. They operate in four continents which are:

  • North America
  • South America
  • Asia
  • and Europe.

Their headquarters is located in Boston, Massachusetts, United States. It is from this location they operate with more than 100,000 employees.

How do I contact Liberty Mutual Insurance?

You can contact the insurer via Twitter, phone, email, or mail and also by visiting their several offices to speak in person. We are going to provide you with all the information you will need to contact Liberty Mutual.

Can I cancel my Liberty Mutual policy online?

You cannot cancel your Liberty Mutual policy online. You need to call this customer service number 1-800-658-9857.

Can I email Liberty Mutual?

As at this time, there are no ways you can request customer service via email.

How do I file a claim online with Liberty Mutual?

Follow the steps below in order to file a claim online with Liberty Mutal.

  1. Head over to Liberty Mutual Claims Centre.
  2. Now you can either “file a claim” or “track a claim” on this page.
  3. Now, there are three categories of people that can file a claim. These people are “Liberty Mutal Customers”, “those filing aganist a Liberty Mutual Customer” and “an insurance carrier filing for their customer”.
  4. You would need an account with the company after which you give a date of the incident and more information regrding it.
  5. Your request will be reviewed. It may be in-person.
  6. If your review is succesful, a repair or replacement would be scheduled.
  7. Also, you would get the money you are owed.

Does Liberty Mutual have 24 hours Customers Service?

Yes, Liberty Mutual customer service is avaiakbe to all custoemrs 24 hours or 24/7.

Liberty Mutual Customer Service Information

Below is all the information there is in order to contact Liberty Mutual.

Liberty Mutual Customer Service

Liberty Mutual Customer Service Number

Different departmets have separate phone numbers that can be for the services that do render. This makes Liberty Mutual customer service to be more efficient.

Insurance Quotes


Roadside Assistance


Claims Service


Liberty Mutual Customer Service Phone Number




Policyholder Services


Liberty Mutual Customer Service Hours

All of the telephone services are not available 24/7 althiugh some are. These are the hours you should use when trying to reach out to the departemnts or the Insurance comapny in general.

Roadside Assistance

Avaialbe 24 hours every day (24/7).

Customer Service

Monday to Friday: 8am – 10pm ET
Saturday: 8am – 8pm ET
Sunday: 11am – 5pm ET


Avaialbe 24 hours everyday (24/7).


Monday to Friday:  7 am -1 am ET
Saturday: 7 am – 11:30 pm ET
Sunday: 9 am – 10 pm ET

Policyholder Servcies

Monday to Friday: 8 am – 6 pm ET

Liberty Mutual Mailing Address

Liberty Life Assurance Company of Boston
100 Liberty Way
Dover, NH 03820

Liberty Mutual Corporate Address

Liberty Mutual Insurance
175 Berkeley Street
Boston, Massachusetts 02116
Phone: 617-357-9500

Liberty Mutual Group Social Media Profiles.

Yiu can connect with them via their social media profiles listed below